Shipping and Delivery Policy 

ElixirFes We are pleased to offer a superior shipping service to deliver our authentic copper products to your doorstep. At ElixirFes, we put your satisfaction first and offer free shipping to our customers in selected regions:

Free Shipping Regions:

• Morocco: Free shipping for all orders
• Europe: Free shipping for all orders
• United States: Free shipping for all orders

Domestic Delivery in Morocco:

• Fast delivery within 48 business hours
• Cash on delivery service available
• Real-time shipment tracking
• Exclusive partnership with the best local shipping companies

International Shipping:

• Free Shipping Regions: Europe and the United States
• Rest of the World: Shipping costs are calculated based on:
  
  • Order weight
  • Destination region
  • Desired delivery speed
• Delivery Time: 4-7 business days
• Secure shipping through reliable global carriers

Service Guarantees:

• Professional packaging to protect your products
• Electronic shipment tracking
• 24/7 customer support
• Insurance coverage for all shipments

Important Information:

• Customs duties in the destination country are the responsibility of the customer
• Express delivery service is available for an additional fee
• We use eco-friendly packaging materials

Contact Us:

• Email: [email protected]
• Customer service available 24/7

Additional Benefits:

• Delivery to a different address possible
• Regular updates on the shipment status
• Flexible shipping options to suit your needs

We are committed to delivering our products with the utmost care and within the specified time. All shipments are subject to strict quality standards to ensure they arrive in excellent condition.